RU

Slimba Support

We're here to help

How to contact us

If you have any questions or issues with the app, choose a convenient way to get in touch:

📧 Email Write to help@slimba.pro — we reply within 24 hours.
💬 In-app chat Open the "Chat" tab inside the app and send your question. Our team will reply in the same chat.
🤖 Telegram bot Message @slimba_bot — it can help with questions and calorie logging.

Frequently asked questions

How do I log a meal? On the main screen tap "+ add", choose the "Food" type, then enter the name and calories. Or send a photo of your meal in the chat — the AI will estimate calories automatically.
How do I change my weight goal? Go to the "Goal" tab, tap your current goal card, and update the parameters: target weight and date.
How do I reset my password? On the sign-in screen tap "Forgot password?" and enter your email. You'll receive a link to set a new password.
How do I cancel my subscription? Subscriptions are managed through the App Store. Open iPhone Settings → your Apple ID → Subscriptions → Slimba → Cancel Subscription.
How do I delete my account? Submit a request on the Delete Account page. We will review it within 24 hours.